适合先电话说明的情况Situations to describe by phone
- 商铺或办公室被锁门外Storefront or office lockout
- 商业锁芯、门锁或钥匙故障Commercial cylinder, lock or key problem
- 员工钥匙遗失后的风险评估Risk assessment after an employee key is lost
- 闭门器、逃生五金或门禁问题初步判断Initial review of closers, exit hardware or access control
联系前准备Before calling
- 说明商铺、办公室、仓库或公共商业入口。Identify a storefront, office, warehouse or common commercial entrance.
- 准备公司、租户、员工或物业授权资料。Prepare business, tenant, employee or property authorization.
- 拍摄门锁、门边、门框与现有五金。Photograph the lock, door edge, frame and existing hardware.
- 操作前确认工作范围、零件与费用条件。Confirm scope, parts and estimate conditions before work.
操作前确认原则Confirm before work begins
先核实身份与进入授权，再根据门、锁、钥匙及现场情况确认处理范围。锁型、故障、零件、时间与地址可能影响方案和费用；任何新增工作应在操作前说明并获得同意。Verify identity and authorization first, then confirm scope based on the door, lock, key and site conditions. Hardware, failure, parts, timing and address may affect the approach and cost; explain and approve added work before it begins.