联系纽约上门开锁服务Contact NYC On-site Lockout Service

可能需要的身份与授权资料Identification and authorization

住宅、公寓、办公室、商铺或其他受保护空间的开锁，可能需要身份证明，以及居住、所有、租赁、工作或物业授权资料。公共入口应先确认门卫、super、房东或物业的管理责任。Entry to a home, apartment, office, storefront or other secured space may require identification and proof of residence, ownership, tenancy, employment or property authorization. For a common entrance, first confirm responsibility with the doorman, super, landlord or management.

电话里应说明什么What to explain on the call

• 是私人单元门、住宅门、商铺门还是公共入口。Whether it is a private unit, house, storefront or common entrance.
• 钥匙遗失、断裂、能插不能转、锁芯空转或门框受力等症状。Whether the key is lost or broken, will not turn, the cylinder spins, or the frame is binding.
• 门是否损坏、变形，现场是否存在人身或入室风险。Whether the door is damaged or shifted, and whether there is a safety or break-in risk.
• 希望安排的时间；不要假设网站列出的地区代表即时可用。Your preferred timing; listed areas do not promise immediate availability.

紧急危险情况Immediate danger

如有人身危险、疑似入室、儿童被反锁或其他紧急风险，请先联系 911 或相应紧急服务。等待期间不要踢门、强扭钥匙或把异物插入锁芯。For personal danger, a suspected break-in, a child locked inside or another emergency, contact 911 or the appropriate emergency service first. Do not kick the door, force the key or insert objects into the cylinder while waiting.